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Terms & Conditions

Please read these Terms & Conditions carefully before accessing or using our website and services.

Effective Date: 2019

01 Introduction & Acceptance

Welcome to AJ FIRE SAFETY & ENGINEERING SOLUTIONS (AJFSES). By accessing, browsing, or using our website www.ajfses.com.bd, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions.

These Terms & Conditions govern your access to and use of our website, online content, product information, service information, inquiries, quotations, and other related digital services provided by AJ FIRE SAFETY & ENGINEERING SOLUTIONS.

If you do not agree with any part of these Terms & Conditions, please discontinue use of this website.

02 Website Usage

This website is intended to provide general information regarding our company, products, services, engineering solutions, technical capabilities, project support, and customer communication.

You agree to use this website only for lawful and legitimate purposes and in a manner that does not violate applicable laws, regulations, contractual obligations, or the rights of AJFSES or any third party.

You must not:

  • Use this website for any unlawful, fraudulent, harmful, abusive, or unauthorized purpose.
  • Attempt to gain unauthorized access to the website, server, database, systems, or restricted areas.
  • Introduce viruses, malware, malicious code, or any technology intended to disrupt or damage the website.
  • Copy, scrape, reproduce, download, or commercially exploit website content without written authorization.
  • Use our website or company identity in a manner that may create confusion, deception, impersonation, or unauthorized association.

03 Product & Technical Information

AJFSES makes reasonable efforts to ensure that product descriptions, technical information, specifications, photographs, features, dimensions, certifications, availability, and other published information are accurate and reasonably up to date.

However, information displayed on this website may be subject to change due to manufacturer updates, engineering revisions, supply conditions, product availability, technical requirements, or other commercial and operational factors.

Accordingly, product specifications, pricing, features, dimensions, models, brands, certification details, availability, and delivery information may be changed, corrected, updated, or withdrawn without prior notice.

Important: Product images, illustrations, drawings, diagrams, and photographs displayed on this website may be provided for reference, presentation, or identification purposes only and may not always represent the exact physical appearance, configuration, color, packaging, or final supplied product.

For project-critical applications, customers are advised to confirm final specifications, technical requirements, certifications, availability, and commercial terms with AJFSES before placing an order or making a final decision.

04 Quotations, Orders & Confirmation

Product inquiries, requests for quotations, proposals, estimates, or technical submissions made through this website do not automatically constitute a confirmed order, contractual commitment, or binding purchase agreement.

All orders and projects are subject to formal confirmation by AJFSES and may depend on product availability, technical requirements, approved specifications, commercial terms, delivery conditions, and other applicable factors.

A quotation, proposal, or estimate may contain specific validity periods, exclusions, technical assumptions, payment terms, delivery conditions, warranty provisions, and other terms that shall apply to the relevant transaction.

05 Payment Terms

Payment terms, advance requirements, credit arrangements, taxes, duties, delivery charges, installation charges, and other commercial conditions will be communicated through the applicable quotation, purchase order, contract, invoice, or written agreement.

No order or service shall be considered finally confirmed until the applicable commercial and payment conditions have been mutually agreed upon and formally accepted.

Failure to comply with agreed payment terms may result in suspension, postponement, cancellation, or modification of the relevant supply or service, subject to the applicable contractual terms.

06 Delivery, Installation & Services

Delivery schedules, installation timelines, testing, commissioning, inspection, maintenance, and other service activities may depend on site conditions, product availability, client readiness, approvals, access, transportation, manpower, technical requirements, and other circumstances beyond our reasonable control.

Any delivery or completion date provided by AJFSES shall, unless expressly agreed otherwise in writing, be treated as an estimated timeline rather than an absolute guarantee.

Customers are responsible for providing accurate project information, required site access, approvals, necessary utilities, and reasonable cooperation required for the successful execution of applicable services.

07 Intellectual Property Rights

Unless otherwise expressly stated, all original content available on this website, including but not limited to text, graphics, photographs, images, illustrations, layouts, website design, logos, icons, technical documents, engineering content, product descriptions, service descriptions, and digital materials, is owned by or lawfully used by AJ FIRE SAFETY & ENGINEERING SOLUTIONS.

Such materials are protected by applicable copyright, intellectual property, trademark, and other relevant laws.

No part of this website may be copied, reproduced, republished, modified, translated, distributed, transmitted, stored, displayed, mirrored, scraped, or commercially exploited without prior written permission from AJFSES, unless such use is expressly permitted by applicable law.

Unauthorized reproduction, commercial use, redistribution, modification, or exploitation of protected website materials may result in appropriate legal action.

08 Trademarks & Third-Party Brands

All third-party trademarks, logos, product names, manufacturer names, brand identities, and related intellectual property displayed or referenced on this website remain the property of their respective owners.

Such references may be used for product identification, technical reference, compatibility, specification, comparison, project requirements, or informational purposes.

Unless expressly stated in writing, the appearance of any third-party brand, trademark, logo, or product name on this website shall not be interpreted as evidence of partnership, sponsorship, endorsement, authorization, dealership, distributorship, agency, or official affiliation with AJFSES.

09 Technical & Safety Responsibility

Fire protection, fire detection, electrical, engineering, life-safety, and other technical solutions must be selected, designed, installed, tested, commissioned, inspected, and maintained according to the applicable project requirements, approved designs, manufacturer instructions, applicable codes, standards, regulations, and competent professional recommendations.

Information available on this website is provided for general and informational purposes and should not, by itself, be treated as a substitute for project-specific engineering assessment, professional design, site inspection, authority approval, or competent technical advice.

Users and project stakeholders remain responsible for ensuring that their specific installation, application, operation, inspection, maintenance, and safety practices comply with applicable laws, codes, standards, manufacturer requirements, and authority requirements.

10 Limitation of Liability

To the maximum extent permitted by applicable law, AJ FIRE SAFETY & ENGINEERING SOLUTIONS shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or other damages arising from or related to:

  • Access to or use of this website.
  • Inability to access or use the website.
  • Reliance on information published on the website.
  • Errors, omissions, inaccuracies, or outdated information.
  • Unauthorized access, cyber incidents, or technical interruptions beyond our reasonable control.
  • Use or misuse of products, services, technical information, or external resources.
  • Content or actions of independent third-party websites.

Nothing in these Terms & Conditions is intended to exclude liability that cannot lawfully be excluded under applicable law.

11 External Links & Third-Party Websites

This website may contain links to third-party websites, manufacturers, suppliers, service providers, technical resources, social media platforms, or other external websites for convenience, reference, or additional information.

AJFSES does not control, operate, or guarantee the accuracy, availability, security, privacy practices, policies, or content of independently operated third-party websites.

Accessing external websites through links provided on our website is undertaken at the user's own discretion and responsibility.

12 Website Availability & Accuracy

We strive to maintain continuous availability and accurate information on our website; however, we do not guarantee that the website will always be available, uninterrupted, secure, error-free, or completely free from technical defects.

We reserve the right to temporarily suspend, modify, discontinue, or restrict access to any portion of the website without prior notice where reasonably necessary for maintenance, security, technical improvements, business requirements, or other legitimate purposes.

13 User Responsibility

Users are responsible for ensuring that information submitted to AJFSES is accurate, complete, lawful, and not misleading.

Users must not knowingly provide false information, impersonate another person or organization, misuse company information, or attempt to interfere with the operation or security of the website.

14 Privacy & Personal Information

The collection and handling of personal information submitted through our website are governed by our Privacy Policy.

By using our website and submitting information, users acknowledge that their information may be processed in accordance with our Privacy Policy and applicable legal requirements.

15 Indemnification

To the extent permitted by applicable law, users agree to indemnify and hold harmless AJ FIRE SAFETY & ENGINEERING SOLUTIONS, its directors, employees, representatives, and authorized personnel from claims, liabilities, losses, damages, costs, or expenses arising from the user's unlawful use of the website, violation of these Terms & Conditions, or infringement of the rights of any third party.

16 Governing Law & Jurisdiction

These Terms & Conditions shall be interpreted and applied in accordance with the applicable laws of Bangladesh, unless otherwise required by mandatory applicable law or a separate written agreement.

Any dispute arising in connection with the use of this website or these Terms & Conditions shall, where applicable, be subject to the jurisdiction of the competent courts or authorities of Bangladesh.

17 Updates to These Terms

AJ FIRE SAFETY & ENGINEERING SOLUTIONS reserves the right to revise, modify, update, or replace these Terms & Conditions at any time to reflect changes in our website, business operations, services, technology, legal requirements, or other relevant circumstances.

Updated Terms & Conditions will be published on this page with an updated effective date where appropriate.

Your continued use of the website after revised terms have been published constitutes acceptance of the updated Terms & Conditions to the extent permitted by applicable law.

Professional Service • Safety • Integrity

AJ FIRE SAFETY & ENGINEERING SOLUTIONS remains committed to providing professional fire safety, engineering, technical, and life-safety solutions while maintaining transparency, responsibility, and professional standards in our business operations.